What is a Moof?Moof is a creature from my imagination. Moof looks a cross between a Flamingo and a Pomeranian puppy. Moof is very playful, confident, adventurous and loving. Moof is obsessed with slime and makeup!
What kind of payments do you accept?We accept credit cards and Paypal.
Do you use Borax powder in your slimes?No, we do not use Borax powder. We activate our slimes with foaming face wash. Our slimes contain NO borax, laundry detergent, optical solutions, or sodium borate. These ingredients are common in other slimes and contain health hazards and are especially not safe for kids to use.
I received the wrong slime. What do I do?Please contact us immediately via email along with a photo of the incorrect slime.
What ingredients do you use in Moof Goop slimes?Your slimes may include all or some of the following: We use white and or clear school glue, foaming face wash, fragrance oil, foam beads, SAP (super absorbent polymer) aka instant snow, charms and sprinkles, food colouring, glitter, and soft clay. If you would like more details regarding ingredients in a particular slime, please do not hesitate to contact us.
Can you eat slime?No. You CANNOT eat Moof Goop. Our goop may smell delicious, but the slimes are not edible!
Can I repost your videos?Yes. Only on Instagram, no other platforms. But you must give us proper credit!
What will be included in my slime order?Packages will come with your ordered slime/slimes, and a complimentary 1-ounce container, my business card, and a candy surprise if you order 2 or more slimes.
Do you ship internationally?On our website we only ship to Canada and the US. Tracking numbers are only available within Canada. On our Etsy site - https://www.etsy.com/shop/MoofGoop - we ship internationally.
Do you do custom orders?No, not at the moment.
Are there any refunds or cancellations?All sales are final. (With exceptions of the wrong slime received, cracked container etc).
My slime leaked/container damaged during delivery. What do I do?Please take a picture of the damage and send it to us immediately. You will get either a full refund or we will ship a new order asap! Your choice.
Why is it important to us to NOT use Borax?Borax, also called sodium tetraborate, has been used as a cleaning product for several decades. It is sometimes marketed as a green product because it doesn’t contain phosphates or chlorine, however it often comes in a box with a caution label warning users that the product is an eye irritant and that it may be harmful if swallowed.
The National Institutes of Health has found that borax has been associated with several adverse health effects in humans. These include: irritation, hormone issues, toxicity, and even death.
While some of those adverse effects might be rare, we’d far rather create our slime using safer, non-toxic ingredients.